State Farm® Insurance Agent JP Dailey

"JP Daily State Farm Insurance Agency I have been with State Farm for 25 years. I have never had so much trouble than in the last 2 years. JP Daily wanted me to sign an exclusion on my youngest daughter. Fine. I explained that I was working out of town but was headed home I would be there about 2:30pm. I got there at 2:15 and they had closed for the day. I went again to sign the exclusion which I thought was successful. A few weeks later they are asking me to come back down and sign another one because the first one was not filled out correctly. The 3rd time I signed JP Daily assured me it was a done deal. Then my other daughter purchased a little Mitsubishi. We added to our insurance the same day we purchased. I naturally assumed we would sign another exclusion on my youngest daughter. Same scenario. JP and Holly could not get the paperwork correct. Then I got a text from JP Daily saying ignore the cancellation notice on the Mitsubishi. The next day I got the cancellation notice. I assumed it was all sorted that perhaps they were back logged etc since it was Christmas time. January came and since October my rates has increased significantly. In the meantime, JP had the Mitsubishi tied up in so much convoluted red tape I finally had had enough. I did not change companies but changed agents. In the middle of this my husband and I of 25 years divorced. It was an act of congress to get them to separate our policies. JP still had the escrow account on the property in my ex husband’s name. And he was receiving my extra discounts for multiple policies. I was never refunded or credited that back despite numerous occasions to rectify the situation. I changed agents and explained to my new agent what was happening with JP and his team. She was astonished at what had been going on. The Mitsubishi was tied up with so many issues concerning the incorrect exclusion that my new agent recommended that I should cancel that policy and start a completely new one. I was concerned that would tarnish the insurance history that my daughter had. Fast forward to March. My daughter is getting notices from the state to provide proof of insurance. She went to the courthouse Friday to present them with proof. They wanted a specific date. My new agent restarted my policy on my daughter’s car January 22nd. The same day I realized everything was all wrong. They wanted proof of insurance for January 9th which no one seems to be able to provide for me. Now I cannot get JP Daily to return to my phone calls or my emails. The state wants to fine my daughter up to 500 dollars with the possibility of suspending her driver’s license and registration. My new agent agrees that this is completely JP’s fault. Simply because he could not get the paperwork on the exclusion correct. I miss the part where that’s mine or my daughter’s fault. JP Daily still will not return my calls or my emails. I will be in contact with a lawyer and 6 on your side. This has been a frustrating nightmare for months. I would like to add that the only person who is competent and remotely helpful in his agency is Barbara. I appreciate her kindness and willingness to try to help me. Since then I have spoken to several people that have had issues with JP Daily and his agency. I absolutely would not recommend JP Daily’s agency at all. I would also like to add that Google is requiring me to select 1 star so I may leave this review."

"Exceptional experience with my insurance agent. Their expertise and attention to detail ensured I got the best coverage tailored to my needs. All of the office staff are responsive, helpful, and genuinely care about taking care of all of my family’s insurance needs. Highly recommend for personalized and reliable service. Thank you JP State Farm!"

"If you want a great agent and staff to take care of your insurance needs, this is the one! JP and his staff could not be better at responding and taking care of every situation you have! You definitely want these honest, responsible, down to earth caring people taking care of your business! Great agency, hard workin, friendly and trustworthy people! You won’t regret using JP Dailey as your State Farm Agent!"

"Mr. Ross Cotney was an incredible help in getting our Automotive and Renter's insurance policy established as well as getting all 3 of us set up with the Drive Safe and Save electronic car devices. Amanda & I are so thankful for your State Farm representatives in Pell City, Al. Thank You, Anthony L. Wright"